Shipping Policy
Last updated: 13 Nov 2024
At aanwik.com, we are committed to delivering your orders efficiently and on time. Please read our shipping policy to understand our processes and terms for order delivery.
1. Processing Time
- All orders are processed within 2-9 business days after receiving payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates and Delivery Times
- Domestic Shipping: We offer standard and express shipping options within India. Shipping rates and estimated delivery times are calculated and displayed at checkout.
- International Shipping: We currently offer international shipping to selected countries. International shipping rates and estimated delivery times will vary based on the destination and are displayed at checkout.
3. Delivery Times
Estimated delivery times vary based on location and shipping method:
- Standard Shipping: [Estimated Time – 2-9 business days.
4. Shipping Confirmation and Tracking
Once your order has shipped, we will send you a confirmation email with your tracking number. You can use this number to track your package through the shipping provider’s website.
5. Delayed or Lost Packages
While we strive to deliver on time, delays can occur due to external factors such as customs or carrier issues. If your package is delayed, please contact our support team for assistance. We will work with the carrier to locate your package.
6. Shipping Restrictions
- Some products may not be eligible for international shipping due to regulatory restrictions.
- Orders cannot be shipped to P.O. boxes or military addresses.
7. Address Changes
If you need to change your shipping address after placing an order, please contact us immediately. Address changes may not be possible after the order has been processed and shipped.
8. Shipping Damage
If your order arrives damaged, please retain all packaging materials and reach out to us within 24 hours of delivery. We will assist in filing a claim with the carrier and may offer a replacement or refund if necessary.
9. Contact Us
If you have questions or concerns about our shipping policy, please reach out to:
aanwik.com Customer Support
Email: aanwiksolutions@gmail.com
Phone: +919925234411
